West Wind Farms LLC (“West Wind Farms”, “www.westwindfarms.com”, “we”) knows that you (“Customer”) care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Notice.By visiting www.westwindfarms.com, you are accepting the practices described in this Privacy Notice.
Personal Information about You We Gather
The information we learn from Customers helps us personalize and continually improve your shopping experience at www.westwindfarms.com. Here are the types of information we gather.
We receive and store certain types of information whenever you interact with us. For example, we obtain your IP address when your web browser accesses www.westwindfarms.com
To help us make emails more useful and interesting, we often receive a confirmation when you open email from www.westwindfarms.com if your computer supports such capabilities. You receive email from us because you have previously provided your email address and expressed an interest in West Wind Farms. If you would prefer to stop receiving West Wind Farms emails, simply click the Safe Unsubscribe link at the bottom of any email, or call or email us.
Information from other sources:
We might receive information about you from other sources and add it to our account information. Examples of information we would receive is your name, shipping address and email address from someone who has purchased a product to be shipped to you, or your email address from someone (not a company) who would like to share information on our company with you.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
Sharing the Information West Wind Farms Receives
We do not sell information about our customers, ever. We share customer information only as described below.
Third-party service providers:
We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, bookkeeping, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
It is conceivable that at some point we may sell or buy business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
Protection of West Wind Farms and others:
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of West Wind Farms, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer
You are encouraged to not transmit your credit card information by email. We do not accept any responsibility for loss of credit card security resulting from transmittal of your credit card information to us by email. We will not transfer your credit card information by email.
Any paper records containing your information are maintained in a secure location while in use, then destroyed.
Links to Other Websites
Our site may include links to other websites. We do not provide any personally identifiable customer information to these websites.
Information You Can Access
West Wind Farms gives you access to information about your account and your interactions with www.westwindfarms.com for the limited purpose of viewing and, in certain cases, updating that information. Examples of such information include your billing address, phone number, purchase history, and date of purchase.
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase.
You can add or update certain information on pages such as My Account and on our emails. When you update information, we usually do not keep a copy of the prior version.
If you do not want to receive email from us, please click Safe Unsubscribe at the bottom of any of our emails, or call or email us. You will be removed from distribution immediately. Because we use our email communications to distribute updates about our business such as delivery hours and product specials, information pertinent to your interaction with us may not be otherwise available to you. Changes to this Policy Notice are available on our website.
Children Not Allowed to Use www.westwindfarms.com
West Wind Farms does not sell to children. If you are under 18, you may use www.westwindfarms.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit www.westwindfarms.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Tennessee. If you have any concern about privacy at www.westwindfarms.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Examples of Information Collected
Information You Give Us
You provide most such information when you search, buy, post, participate in a questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through www.westwindfarms.com; provide information in My Account; communicate with us by phone, email, or otherwise; complete a questionnaire or survey; compile Wish Lists or other gift registries; or, provide reviews. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; email addresses of other people; content of reviews and emails to us; and occasionally financial information, including Social Security and driver's license numbers.
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; products you viewed or searched for; and the phone number you used to call us. We may also use browser data such as cookies or similar data on certain parts of our website for fraud prevention and other purposes.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information; search results and links; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at www.westwindfarms.com include up-to-date information regarding recent orders; personally identifiable information (including name, email, password; payment settings (including credit card information and gift certificate balances); email notification settings (including newsletters); recommendations (including recent product view history, prior order history); wish lists and gift registries.